Product Claim Form

If you need to report a problem with a product, you can do so here by using our product claim form. If you need to report more than one product, please fill out one form per product. The product(s) in question must have been purchased in the official ferm LIVING webshop. If the product(s) was purchased at one of our retailers, please contact the point of purchase directly. 

Please follow this link to our product claim form:

https://app.smartsheet.com/b/form/df94504150cd49f2a78f3293352a8570

Once the product claim form has been filled out and sent through via the link, we will get back to you within 3 business days. Should you have any questions regarding the claim process, please contact our Customer Service Team at webshop@fermliving.com.