Accessibility

Ferm Living is committed to making our website's content accessible and user friendly to everyone. We work continuously to improve accessibility and apply widely recognized accessibility best practices to ensure that our website and digital services are usable for as many people as possible. Our efforts are guided by established accessibility principles and standards commonly used in the United States to support an inclusive and user friendly online experience.

Known accessibility issues

Based on an external audit by the Danish Safety Technology Authority, we are aware of certain accessibility issues that we are actively working to improve. These primarily involve features related to keyboard navigation, focus indicators, and screen reader support in certain areas of the website.

Additionally, a dialogue has been initiated with Shopify regarding a specific finding in the checkout process, where error messages were not consistently detected by screen readers in the authority’s test environment.

We are working to validate and address these issues and expect continuous improvements as fixes are implemented.

If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us at +45 7022 7523 or via our contact form with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.